This portion of the daily XRay report shows you how your engineers are spending their time. The displayed information starts at the “engineer” level and allows you to quickly drill-down to the “time-entry” level in just a few clicks. As is the case is all XRay reports, the figures estimated are broken into various components (detailed below).
WHY IS THIS IMPORTANT?
Your engineering team is THE most important resource to manage. Each of them start everyday with 8 hours to offer your organization. At the end of the day, that 8 hours will be gone. The question for you, the CxO is: “Did they use their time working on the things that you WANT them to work on?” This report gives you the details of how they are spending their time, so that you can quickly determine if they are investing their “8 hours” the way you want them to.
Hrs Actual – Shows the Actual Hours entered on time entries for this engineer. This figure does NOT round the time to the nearest quarter-hour (or other rounding you may have in place for billable hour purposes). Shows as RED if the engineer is not at least 80% of the target Actual Hours for the period, and shows as YELLOW if they are 80-99% of target.
Billable Hrs – Billable Hours (rounded per your designated rounding method in ConnectWise) for this engineer. For client work, this is the number of hours that will appear on the invoice. Note that you may also have “billable” hours that are activities for YOUR organization as well.
Bill % – Billable percentage is a gauge of engineer productivity calculated by dividing Billable Hours / Actual Hours. Shows as RED if the engineer is not at least 80% of the target Actual Hours for the period, and shows as YELLOW if they are 80-99% of target.
EHR – Effective Hourly Rate is calculated as revenue (both fully managed and non-managed) divided by the number of hours.
Details – Shows detailed breakdown by:
- Date of Service
- Time of Service
- Also shows:
- Client Name
- Charge Code
Managed Rev $ – This field shows the amount of “fully managed” revenue estimated for the engineering time provided.
Hrs Mgd – Number of engineering hours provided for Fully Managed contracts.
Managed EHR – Effective Hourly Rate for “fully managed” revenue estimated for the engineering time provided.
Non-Managed Rev $ – This field shows the amount of T&M or prepaid revenue estimated for the engineering time provided.
Hrs Non-Mgd – Number of engineering hours provided for prepaid contracts or T&M.
Non-Managed EHR – Effective Hourly Rate for T&M or prepaid contract revenue for the engineering time provided.
Hrs Req – Based on the “available hours per day” for this engineer (“member”) as defined in the Member table, this shows the minimum number of hours required to be reported by this engineer for the timeframe selected for the report.