for ConnectWise

Not asked for credentials from the New Haven server

Not asked for credentials from the New Haven server

On your local New Haven server, we set up local security credentials to allow as many (or as few) of your employees that you choose to access the information on the server.  We do this so that, even if you have an employee who is an Active Directory Administrator, you can still control whether they […]

Firefox: Deleting Remembered Passwords

Firefox: Deleting Remembered Passwords

You should be prompted for a login and password when you sign in to your local New Haven Server.  If you are NOT prompted for a login and password, it is very likely that the browser on your local machine has “remembered” your login and password from a previous login attempt.  That’s fine, unless it […]

Chrome: Deleting Remembered Password

Chrome: Deleting Remembered Password

You should be prompted for a login and password when you sign in to your local New Haven Server.  If you are NOT prompted for a login and password, it is very likely that the browser on your local machine has “remembered” your login and password from a previous login attempt.  That’s fine, unless it […]

IE: Deleting Remembered Password

IE: Deleting Remembered Password

You should be prompted for a login and password when you sign in to your local New Haven Server.  If you are NOT prompted for a login and password, it is very likely that the browser on your local machine has “remembered” your login and password from a previous login attempt.  That’s fine, unless it […]

Analysis Grid (AG) Reports Overview

Analysis Grid (AG) Reports Overview

Recent updates to the Executive Briefing Service have introduced a new style of report called “Analysis Grid” reports.  Analysis Grid reports are designated via the addition of “(AG)” to the end of the name of the report on the EBS menu.  Analysis Grid reports allow you to customize the report to suit your own needs, […]

Using FORMULAs in Analysis Grid reports

Using FORMULAs in Analysis Grid reports

Using FORMULAS The Executive Briefing Service includes the ability for you to define “formulas” on the analysis grid (AG) reports. Formulas allow you to create a new field on the report based on whatever criteria or calculation you define. Clicking the FORMULA button on an analysis grid (AG) report brings up the screen which allows […]

Submit a Question

Submit a Question

Submit a Question Our support blog is where you will find instructions on how to “get the most” out of the Executive Briefing Service from New Haven Technologies.  Have a question that isn’t you can’t find an answer to here?  Send us your question and we’ll post the response: [contact-form][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ […]